CLIENT SERVICE AGREEMENT AND INDEMNITY
Definitions
In this Agreement the term "You" means the person signing this agreement as the client and the terms "Us" or "We" means Healthy Bodies Physiotherapy Victoria.
Release & Indemnity
You agree that you have disclosed to us your relevant medical history and any conditions or ailments, which could impact on your ability to participate in treatment, exercise or do activities advised by us. This includes but is not limited to a history of or the presence of conditions or ailments such as high blood pressure, low blood pressure, arthritis of any nature, ligament and/or tendon injury or repair, a heart condition of any nature, heart surgery of any nature, epilepsy, immune system condition, hepatitis, cancer, osteoporosis or any other condition or ailment which could impact on your ability to be treated or exercise safely.
You acknowledge and agree that the treatment program we design for you will be based on the medical history that you disclose to us. You release us from any liability for death or personal injury which, arises from your participation in a program with us where such death or personal injury is contributed to or arises from any condition or ailment or any relevant medical history which you have failed to disclose to us. You agree that this release binds your heirs and successors and that it may be pleaded by us as a complete bar to any legal proceedings by you or your heirs and successors. You indemnify us for any damages, costs or expenses of any nature which we may incur as a result in you, heirs or successors commence legal proceedings in breach of this agreement.
Cancellations
You agree to give us a minimum of 48 hours notice of any cancellations. If you fail to give us this minimum notice, you may be charged a cancellation fee. To avoid any fees this must be done within our hours of operation (Monday to Thursday 7am-8.30pm, Friday 7-6pm, Saturday 7-12pm). We are closed on public holidays.
Privacy
Your personal and medical information will be kept private and protected by industry standard security software. When necessary to ensure you the best possible health outcomes we will provide information to other medical professionals/agencies involved in your care.
Payment
In the event a third party or insurer does not make payment for the services you are provided, you acknowledge full responsibility for payment of these services.
All accounts outstanding for more than 7 days will attract an administration fee of 10% per week.
Costs of Recovery
In the event of an overdue account, you may be liable for any additional costs incurred in recovering the debt, including but not limited to administration fees, legal costs, and third-party debt collection fees. By signing this form, you acknowledge and accept responsibility for all costs associated with the recovery of unpaid fees.